Let’s talk about your privacy
Small Business Marketing Hub (“we”, “our”, “us”) is a trading name of a sole trader business registered in the UK. We are committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (“UK GDPR”).
Small Business Marketing Hub
11 Commons Lane
Hemel Hempstead
Hertfordshire, HP2 5EY
Email: hello@sbmhub.co.uk
We are the data controller of the personal data we collect.
We collect and process the following information:
Identity Data: name and contact details.
Contact Data: email address.
Payment Data: payment details are collected and processed securely by Stripe on our behalf. We do not store payment card information.
Usage Data: information about how you use our website and services.
Community Data: information you voluntarily share in our community forum.
Tracking Data: information collected via cookies and similar technologies (see Cookie Policy below).
We use your personal data to:
Provide and manage your subscription service.
Manage payments and billing via Stripe.
Operate and moderate the community forum.
Communicate with you about your subscription, updates, and offers.
Improve our services through analytics and research.
Send marketing communications to those who consent to receive them.
We process your data under the following lawful bases:
Performance of a contract (subscription services).
Consent (marketing communications, cookies).
Legitimate interests (analytics, service improvements).
Legal obligations (tax, accounting).
We may share your data with:
Service Providers: Podia (platform host), Stripe (payments), Google Analytics, Google Tag Manager, Facebook Pixel.
Legal and regulatory authorities if required by law.
We do not sell your personal data.
We keep your personal data for as long as you have an active account. After account closure, we retain your data for 2 years, unless a longer period is required by law.
You have the right to:
Access your data.
Correct inaccuracies.
Request deletion of your data.
Restrict or object to processing.
Request a copy of your data (data portability).
Withdraw consent where processing is based on consent.
To exercise your rights, contact us at hello@sbmhub.co.uk or write to us at the address above.
We implement appropriate measures to protect your data, but no method of transmission over the internet is 100% secure.
Some service providers (e.g., Google, Facebook) may transfer data outside the UK/EEA. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
Last updated September 2025